Our policy lasts 24 hours. If 24 hours have gone since your purchase, unfortunately, we can’t provide you with a refund or exchange.
To be eligible for a return, your item must be unused and within the same condition that you simply received it. It must also be in the original packaging. A receipt is required, to complete your return.
In case of partial refunds, there are certain situations where they are granted (if applicable)
– The product has been used
– The product is not in its original condition
Refunds (If applicable):
For Online Payment
Refunds will be initiated and processed within 48 hours.
It will be credited to the customer’s bank account within 4-5 working days depending on the issuing bank.
Cash on Delivery
Refunds will be credited to the customer’s account as Creel Credit and can be used for the subsequent order in the future.